The Geffrye Museum

About The Geffrye Museum

Set in elegant 18th century almshouses, Grade I listed, with a contemporary wing surrounded by attractive award winning gardens, the Geffrye Museum depicts the quintessential style of English living rooms displayed as period rooms from 1600 to the present day.

In May 2015 the Heritage Lottery Fund (HLF) awarded a development grant of £11m to help the Geffrye Museum progress its plans for an exciting development under its new title of Museum of the Home. The total project cost is estimated to be £18m. The Geffrye’s development includes a redeveloped building which will accommodate a new visitor restaurant, as well as a conference and events facility.

Our Approach

We have been working with the project team since 2011 to develop the catering strategy and business plan, along with providing specialist advice in relation to the conference facility.

We also undertook an operational and financial review of the existing café to determine how, in the short to mid term, it could optimise its potential as well as the customer experience. Our recommendations included changing the management model from an in-house operation to working with an innovative external partner. We then sourced an appropriate catering partner with the result being significantly enhanced customer service and a much improved financial position for the Geffrye.

Our most recent work has included support with the tender process to appoint an innovative catering partner for the new redeveloped visitor catering post the capital development.

Advice & support has included:

Catering Strategy

  • Development of Catering Strategy
  • Client objectives & site dynamics determined
  • Stakeholder interviews
  • Local, national research & competition review
  • Benchmarking – demand, financials, best practice & market trends
  • Demand & financial models developed
  • Optimum location for catering determined
  • Concept development
  • Management options

Development of Conference Location

  • Optimum location for conference facility
  • Catering support services required & servicing
  • Conference market overview & competition
  • Market opportunity & financial potential

Development of Existing Visitor Catering

  • Operational review & recommendations
  • Financial benchmarking & potential
  • Management options
  • Search & appointment of external catering partner

Soft Market Test & Tender for Catering Partner/ New Operation

  • Soft market test to understand interest from suitable partners
  • Full tender support to select & appoint commercial partner

Get in touch

Get in touch to see how we could help you.

Montfort Consultants Ltd
86-90 Paul Street
3rd Floor
London
EC2A 4NE

Tel: 020 3667 7286
Email: info@montfortconsultants.com