Attractions Catering Consultants – Dudley Canal & Tunnel Trust

Montfort Catering Consultants are undertaking a review of the Dudley Canal & Tunnel Trust’s visitor catering and wider food and beverage offers along with providing development options, recommendations and a revised business case.

The Portal building is the gateway to the canal adventures and includes the Biffa Award Gallery and Waterside Gallery with a regularly-changing programme of exhibitions, a gift shop; The Legger Suite, a bright spacious multi-use events space; the Gongoozler Coffee Shop and adjacent canalside balcony.

The Dudley Canal Underground experience steps back 428 million years and includes sound and light shows, historic recreations and informative commentary. Halloween provides the perfect opportunity for a “Spooky Boat” with themed caverns and activities and at Christmas the Christmas Boats provide a magical trip through beautifully lit caverns and tunnels to a fun filled pantomime.

Alternatively there is the Open Water Cruise – a 3 hour cruise on the canals around Dudley and Tipton. Many of the boats are also available for private hire for business and social events.

Gongoozler Coffee Shop is a bright and airy café, with a fantastic canal side balcony – perfect for eating and drinking.

Montfort Catering Consultants are undertaking a review of the existing café, cruise boat catering and events along with providing recommendations for realigning and improving the offer as well as wider operational considerations. In addition, our catering advice includes supporting with benchmarking and detailed financial modelling as well as the development of a revised business case.

To see how we also supported neighbouring attraction the Black Country Living Museum click on this link.

If you are looking at improving your visitor café sales, financial return and visitor experience do get in touch to see how Montfort Catering Consultants can support you.


Posted on August 6th, 2021