Hiscox, headquartered in Bermuda and with 28 offices in 11 countries, is an international specialist insurer.
Our support and advice commenced in 2012 with undertaking a catering operational review and detailed financial benchmark and audit of Hiscox’s employee catering, hospitality and fine dining facilities at 1 Great St Helen’s. This also included providing market data, intelligence and advice in relation to trends, contract types and service level agreements. Following this initial review we have supported Hiscox through a full catering tender process, including development of all tender documents; introductions to relevant potential catering partners; negotiation and mobilisation.
We recently undertook a full tender exercise to appoint a suitable catering operator for Hiscox’s new landmark building in York. This location will initially accommodate in the region of 250 personnel on a daily basis, increasing to 550 at full capacity.
Summary catering consultancy services and advice includes:
- Catering Operational review
- Financial audit & benchmarking
- Market knowledge & trend data
- Service level agreement development
- Contract options
- Operational development
- Full catering tender, including development of all documents
- On-going monitoring, development & support